The UK's best retail salon of 2011 is Barrie Stephen Hair
Leicester’s Barrie Stephen Hair has consolidated its success with yet another award, beating off competition from all over the country to be crowned the nation’s best retail salon at the British Hairdressing Business Awards.
Presented at a very glamorous event by ITV Daybreak’s Sports reporter Dan Lobb at The Lancaster Hotel in central London, Barrie received the top prize for his team’s outstanding figures and growth in retail sales over the last year and for the salon’s ongoing excellent customer service. His entry impressed a judging panel of hairdressing personalities and manufacturing business heavy weights such as Schwarzkopf and Kérastase.
“I am absolutely thrilled with this award win,” Barrie says, “and overwhelmed too. We were up against some very well established industry names in London and the huge franchising group Saks, but our culture of teaming fabulous hair styling with expert haircare advice has definitely paid off. My team turn out lovely cuts and colours but combine this with great product advice which clues the clients up and helps them maintain their salon style when they’re at home. We put a real focus on creative and knowledgeable selling and it goes down really well with our customers.”
“In all our salons, we’ve selected a fantastic range of products that inspire and delight and we look to infuse every client interaction with a non-pushy retail element to establish a culture of expert led haircare advice.”
The glittering British Hairdressing Business Awards, now in its thirteenth year, saw 15 accolades bestowed upon the industry's best in business, from the most promising junior to the most dynamic director to the best salon team, and as editor in chief of Hairdressers Journal and host of the evening, Jayne Lewis-Orr put it, the night was about “honouring those teams and individuals who make the hair business great.”
This Retail Salon of the Year award follows on from Barrie’s 2010 win in the Salon Team of the Year category which Barrie picked up for having a salon at the heart of its local community.
Barrie Stephen Hair has four salons across Leicestershire: the original classic in Anstey, the sophisticated club in Narborough’s David Lloyd gym complex, the flagship in the city centre and the fabulous market town salon in Ashby de la Zouch. For more information, news and bookings visit www.barriestephenhair.co.uk
Image: Barrie Stephen holding the trophy with Nick Pete Spence Leah Wright, Barrie Stephen Hair salon manager, with the Retail Salon of the Year trophy